Privacy Policy

Last updated: 29 July 2026

This Privacy Policy describes how personal data of users visiting the website www.creaiproject.eu is collected, used and protected.

The processing of personal data is carried out in compliance with Regulation (EU) 2016/679 (“GDPR”) and with the applicable national legislation on personal data protection.

1. Data Controller

The Data Controller is:

TQC SRL
Via Corte dei Mesagnesi, 30
73100 Lecce (LE) – Italy

Website: https://www.creaiproject.eu
E-mail: info@creaiproject.eu
Phone: +39 0832 665002

2. Types of Personal Data Processed

Through this website, different categories of personal data may be collected, including:

• data voluntarily provided by users, for example through contact forms available on the website (name, surname, e-mail address and any information included in the message);

• browsing data, automatically collected while users browse the website, such as IP address, browser information, operating system, device used, date and time of access, and interaction with the website;

• data collected through cookies and similar technologies, as described in the relevant Cookie Policy.

3. Purpose of Processing

Personal data collected through this website is processed for the following purposes:

• allowing users to browse the website and ensuring its correct functioning;

• responding to requests submitted by users through contact forms;

• managing communications related to the CREAI Project;

• analysing website usage in an aggregated form in order to improve contents and functionalities;

• ensuring website security and preventing misuse or fraudulent activities;

• complying with legal obligations.

Personal data will not be used for marketing or profiling purposes unless the user has provided specific consent.

4. Legal Basis for Processing

The processing of personal data is based on the following legal grounds:

• user consent, where required by applicable legislation;

• the performance of pre-contractual measures or management of user requests;

• compliance with legal obligations;

• the legitimate interest of the Data Controller in managing, securing and maintaining the website.

5. Processing Methods and Data Retention

Personal data is processed through electronic tools and organisational procedures designed to ensure security, confidentiality and protection of the information.

Personal data will be retained for the time necessary to achieve the purposes for which it was collected and in compliance with applicable legal obligations.

6. Contact Forms

The website includes contact forms through which users may voluntarily provide personal data in order to request information or communicate with the Data Controller.

Data submitted through contact forms may be stored within the website’s WordPress environment and will be used exclusively to manage requests received and provide feedback to users.

Personal data will not be transferred to third parties or used for commercial purposes without the user’s consent.

7. Website Management Tools

The website is developed using the WordPress Content Management System and uses Elementor as a page builder for managing and publishing website content.

These tools may involve the processing of technical data necessary for the correct functioning of the website, the management of web pages and the security of the platform.

8. Analytics through Matomo

The website uses Matomo Analytics, installed directly within the website’s WordPress environment, in order to collect statistical information about website usage and improve contents and user experience.

Matomo may collect technical information related to browsing activities, such as visited pages, session duration, device type, operating system and browser information.

The data collected through Matomo is managed directly by the Data Controller and is not used for commercial purposes or user profiling.

The management of consent relating to analytics tools is carried out through the cookie management system available on the website.

9. Google Fonts

The website may use the Google Fonts service, provided by Google LLC, to ensure the correct visual display of website contents.

The use of this service may involve the processing of technical data related to the user’s connection, such as IP address and browser information.

10. Google reCAPTCHA

The website may use the Google reCAPTCHA v3 service, provided by Google LLC, in order to protect online forms from spam, abuse and automated activities.

The service may involve the processing of technical information related to the user’s interaction with the website, including IP address, browser information and behavioural data.

11. Cookies Management

The website uses tools to manage users’ preferences regarding cookies and similar technologies.

Cookie consent management is handled through Complianz, which allows users to accept, refuse or modify their cookie preferences.

For further information about cookies used on this website and their purposes, please refer to the relevant Cookie Policy available on the website.

12. Data Disclosure

Personal data may be processed by third parties providing technical and IT services necessary for the operation of the website, such as hosting providers, maintenance services and platform management services.

Where required, these parties act as Data Processors pursuant to Article 28 of the GDPR.

Personal data will not be sold, transferred or disclosed to third parties for commercial purposes.

13. Transfer of Data Outside the European Economic Area

Any transfer of personal data to countries outside the European Economic Area will only take place in compliance with the conditions provided by Articles 44 et seq. of the GDPR.

14. Data Subject Rights

Users may exercise their rights under Articles 15–22 of the GDPR at any time, including:

• obtaining confirmation of whether their personal data is being processed;

• accessing their personal data;

• requesting correction or deletion of data;

• requesting restriction of processing;

• objecting to processing;

• requesting data portability;

• withdrawing consent previously given.

Requests may be sent to the Data Controller at:

info@creaiproject.eu

Users also have the right to lodge a complaint with the competent Data Protection Authority.

15. Erasmus+ Project

The CREAI Project is co-funded by the Erasmus+ Programme of the European Union.

The information and contents published on this website reflect only the authors’ views. The European Commission and the European Education and Culture Executive Agency (EACEA) cannot be held responsible for any use which may be made of the information contained therein.